Privacy Policy

How we handle information submitted through this website.

Last updated: August 6, 2026

Information We Collect

We may collect information you choose to provide through a callback, contact, insurance-verification, or chat form, such as your name, phone number, email address, insurance information, and message. We may also collect basic website-use information such as pages visited, device type, approximate location, referring source, and interactions with phone or form buttons.

How We Use Information

We use submitted information to respond to inquiries, discuss services, verify benefits when requested, operate and secure the website, measure website performance, and meet legal or regulatory obligations. Submitting a website form does not create a patient-provider relationship.

Sensitive Information

Please do not send medical records, Social Security numbers, detailed diagnoses, or other highly sensitive health information through general website forms or email. Call (747) 500-7070 if you need a safer way to share information.

Sharing and Service Providers

We do not sell personal information. We may use service providers for website hosting, communications, analytics, call handling, security, and insurance verification. They may process information only to provide those services or as required by law.

Cookies and Analytics

The website may use cookies or similar technologies to understand performance and traffic. Browser settings can limit cookies. Advertising and analytics tools should not receive the details entered into our contact forms.

Retention and Security

We retain information only as long as reasonably necessary for the purpose collected and apply reasonable administrative, technical, and physical safeguards. No internet transmission can be guaranteed completely secure.

Your Choices

You may request access, correction, or deletion of website inquiry information, subject to applicable legal and record-retention requirements. Contact us by phone or email using the details below.

Contact

Exclusive Recovery Centers
10630 Sepulveda Blvd Ste 202, Mission Hills, CA 91345
(747) 500-7070
info@exclusiverecoverycenters.com